Senior Management Team

Steven Parker

Steven Parker

Senior Manager, Supportive Housing

Steven joined Shepherds of Good Hope in 2010 and is responsible for the expanding portfolio of innovative Supportive Housing programs in Ottawa. He is deeply committed to helping individuals experiencing homelessness through programming tailored to their unique needs to ensure everyone has a place to call home.  

Steven holds a Master of Health Administration from the Telfer School of Management and a Certified Health Executive designation from the Canadian College of Health Leaders. Steven serves on the Executive Committee and Board of Directors for the Family and Children Services of Renfrew County and co-chairs the Supportive Housing Network Ottawa.  

Steven enjoys golfing, reading, and relaxing at his home in the country, where he lives with his wife, Jessica. They are the proud parents of three young children and a Boxer dog.

Stephanie Mora Garcia

Stephanie Mora Garcia

Senior Manager, People and Culture

Stephanie joined Shepherds of Good Hope in 2017 and is the Senior Manager of People and Culture. First starting as a student, Stephanie has demonstrated skills in fostering positive change and supporting vulnerable populations.

Stephanie has always felt passionately about helping others and prides herself in being there to develop new innovative ways to support those who are supporting the most vulnerable in our community. As the Senior Manager of People and Culture, Stephanie plays a pivotal role in ensuring the well-being and development of Shepherds of Good Hope’s staff members. She is passionate about creating a positive work environment and fostering a culture of inclusion, diversity, growth, and compassion.

Peter Townsend

Peter Townsend

Senior Manager, Facilities

Peter joined Shepherds of Good Hope in the Spring of 2023. He brings with him 20 years of Facility Maintenance and project management experience in the not-for-profit sector.

Peter is responsible for the general oversight of all of Shepherds of Good Hope’s facilities and manages the capital and maintenance operations for all the organization’s buildings across Ottawa.

Being born and raised in Ottawa, Peter is highly invested in the charitable sector of Ottawa and giving back to the community. His contributions to Shepherds of Good Hope will be focusing on the overall quality and functionality of the buildings for the clients now and in the future. In addition, Peter has worked extensively in an outdoor environment and feels passionate about bringing eco-friendly alternatives to our buildings.

Working with vulnerable populations has been a very rewarding part of Peter’s career. While working in facility management is heavily focused on background support services, Peter loves that he is able to create a space of comfort, security and home for those who are without.

Meighan Hartley CFRE

Meighan Hartley CFRE

Senior Manager, Annual Giving

Born and raised in Alberta, Meighan has been a community-oriented individual from the get-go.

Since relocating to Ottawa in 2002 to obtain her bachelor’s degree at the University of Ottawa, Meighan went on to develop and hone her fundraising skills by completing her post-graduate studies in Volunteer and Resource Management at Georgian College.

Meighan also attained her Certified Fundraising Executive (CFRE) in June 2023.

Having spent the last 19 years in the non-profit and charitable sector, Meighan is committed to supporting the Ottawa community in her professional life, while lending her spare time to various efforts and initiatives across the region.

Meighan has always enjoyed working in the realm of donor relations and annual giving. She has a passion for writing, ethical storytelling, and relationship building, while connecting donors to projects that strongly align with their personal interests.

Bernie Forestell

Bernie Forestell

Senior Manager, Communications

Bernie joined Shepherds of Good Hope in early 2023. Bernie’s career in business development, fundraising, and non-profit management includes conceiving, creating, and implementing campaigns for a wide range of organizations, raising awareness and millions of dollars.

Bernie is an entrepreneur and has owned a successful direct marketing agency, serving clients in Ottawa and throughout Canada. He has worked for the Queensway Carleton Hospital Foundation, Bruyere Hospital Foundation, The Canadian Resource Centre for Victims of Crime, Consumer Health Products Canada and BioTalent Canada, helping those organizations reach beyond their goals.

A gifted storyteller, Bernie embraces the opportunity to share the Shepherds story through effective and engaging communications to a wide range of audiences.

Adrienne Arsenault

Adrienne Arsenault

Senior Manager Acting, Transitional Shelter Services (TSS)

Born and raised in rural New Brunswick, Adrienne moved to Ottawa in 2017 to attend grad school and pursue a career in the non-profit sector. She joined Shepherds of Good Hope in 2019.

A strong believer in harm reduction, human rights, community building, and mental health awareness, she brings those values to her role every day at Shepherds of Good Hope.

Adrienne is a leader who excels at making people feel valued and is comfortable sharing her program with politicians, donors and others who tour Shepherds of Good Hope’s downtown shelter programs.

She holds a BA in human rights from St. Thomas University and an MA in conflict studies from Saint Paul University.

Adrienne combines her formal education with her intuitive ability to connect with people wherever they are and to support her team in providing compassionate service to a diverse group of shelter guests.

Sharon Rouleau

Sharon Rouleau

Senior Manager, Finance

Born and raised in Ottawa, Sharon joined Shepherds of Good Hope in 2007 as a front-line staff in the women’s shelter. Two years later, in 2009, Sharon moved into the finance department.

Sharon’s background is in criminology, and she completed the educational requirements for the CPA designation in 2021.

Working at Shepherds allows Sharon to use her finance skills to support an organization that mirrors her values around harm reduction and restorative justice.

Sharon manages the finance team to support both the Shepherds and the Shepherds of Good Hope Foundation management teams with the information necessary for decision making, reporting and growth while meeting the needs of the people we serve.